Network Platforms | High Latency - Asia and Australia 11 Oct 2020 Sunday 11th October 2020 12:07:41


Dear Network Platforms Clients,

Affected Service: International traffic to Asia and Australia Description: High Latency - Asia and Australia Start Time: 11 Oct 2020 09H00 End Time : Ongoing Impact : High latencies and slower browsing to destinations in Asia and Australia

We are experiencing high latencies to some destinations in Asia and Australia. This has been escalated to our upstream providers and investigations are in progress.

Kind regards, Network Platforms Team

Affected Service: International traffic to Asia and Australia Description: High Latency - Asia and Australia Start Time: 11 Oct 2020 09H00 End Time : 12 Oct 2020 04H00 Impact : High latencies and slower browsing to destinations in Asia and Australia

The high latencies to some destinations in Asia and Australia was caused by a fibre cut KM32.0 from Tapah and Tanjung Malim Node, Perak State (Northern Region) due to horizontal directional drilling works by 3rd party. Fiber has been repaired.