Down notice - multiple link failures JHB - DBN 16/06/2022 Friday 17th June 2022 08:30:15


Dear Clients

Affected Service: Connectivity between Teraco Isando and Teraco Riverhorse Description: Multiple NLD links down between Johannesburg and Durban data centres Impact: All services to the KZN region down

We are experiencing multiple path failures between Teraco Isando and Teraco Riverhorse. All outages have been escalated to the respective backhaul provider for investigation. All services supplied through Teraco Riverhorse are currently offline. We are working with the Backhaul providers to ensure services are restored as soon as possible.

Dear Clients

Affected Service: Connectivity between Teraco Isando and Teraco Riverhorse Description: Multiple NLD links down between Johannesburg and Durban data Centres Start Time: 08:28 16 June 2022 End Time: 23:55 16 June 2022 Impact: All services to the KZN region down

All NLD circuits between Teraco Isando and Teraco Riverhorse have been restored. Two of the circuits were offline due to cable breaks at construction sites in Pietermaritzburg. One of the circuits was down due to a device failure between Midrand and Teraco Isando.

Dear Clients

Affected Service: Connectivity between Teraco Isando and Teraco Riverhorse Description: Multiple NLD links down between Johannesburg and Durban Datacentres Impact: All services to the KZN region restored

We are experiencing multiple path failures between Teraco Isando and Teraco Riverhorse. One of the paths is back online. Engineers are still working on the two other paths.