Zoom Fibre - PMB Network Outage Wednesday 8th June 2022 12:57:59


Good day team

Please note that we are currently experiencing a major network outage in PMB, A Fibre Break has occurred due to 3rd Party Municipal Damages.

Streets Affected, Etna place| Knoll place| Regina road| Erna Road | Khan road | Firwood Road|Reservior Road |

Our tech teams are busy investigating and are currently in the process of splicing. we will provide updates as soon as we get feedback from the team on-site no ETR shared as yet.

We do apologize for the inconvenience caused

Kind regards

Good day all,

Please note that we are currently experiencing a major network outage in PMB, A Fibre Break has occurred due to 3rd Party Municipal Damages, the maintenance teams are currently on site getting the cables repaired, the MTTR provided will be 5 Hours for permanent repairs.

Streets Affected, Etna place| Knoll place| Regina road| Erna Road | Khan road | Firwood Road|Reservior Road | If there are any further updates within the process of repairs, we will notify you

We do apologize for the inconvenience caused

Good day all,

Please note that we are currently experiencing a major network outage in PMB, A Fibre Break has occurred due to 3rd Party Municipal Damages, the maintenance teams are currently on site getting the cables repaired, the MTTR provided will be 5 Hours for permanent repairs.

Streets Affected, Etna place| Knoll place| Regina road| Erna Road | Khan road | Firwood Road|Reservior Road | If there are any further updates within the process of repairs, we will notify you

We do apologize for the inconvenience caused

Kind regards