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Maintenance
Vuma Scheduled Change #889 | Weltevreden Park

Change Reference: #889 Start Date: 20 August 2020 End Date: 23 October 2020 Area/s Affected: Weltevreden Park Network Type Affected: Active Ethernet Change Description: PoP cleanup project

The cleanup will be done in 2 phases to reduce service disruptions for the clients affected as per schedule below:

Phase 1 | 20 August 2020 to 25 August 2020. Technicians will audit all connections at the PoP. Services will be disrupted intermittently and for very short durations but only once over the 4 working days

Phase 2 | 26 August 2020 to 23 October 2020. Technicians will be moving services in batches to their new switch/port locations. Services will be disrupted in batches but only once throughout the change window Change Impact: Residents will experience intermittent connectivity during this time

Vumatel | Scheduled Change #962 | Linden

Start Date: 01 September 2020 @ 08h00

End Date: 01 October 2020 @ 17h00

Area/s Affected: Linden 2nd Avenue 3rd Avenue 4th Street 5th Street 6th Street 7th Street 8th Street 9th Street 10th Street 11th Street 13th Avenue 13th Street

Network Type Affected: Active Ethernet

Change Description: Remediation Project

Change Impact: Residents will have no connectivity on one of the days during this time

Vumatel | Scheduled Change #964 | Linden

Start Date: 01 September 2020 @ 08h00

End Date: 01 October 2020 @ 17h00

Area/s Affected: Linden 1st Street 3rd Road Albert Street Central Road End Road Jacaranda Street Leopold Place Main Street Malibongwe Drive North Street Protea Street South Street West Street

Network Type Affected: Active Ethernet

Change Description: Remediation Project

Change Impact: Residents will have no connectivity on one of the days during this time

Vumatel | Scheduled Change #965 | Linden

Start Date: 01 September 2020 @ 08h00

End Date: 01 October 2020 @ 17h00

Area/s Affected: Linden 1st Avenue Berg Street Boundary Road Bram Fischer Drive Central Road Main Street North Road

Network Type Affected: Active Ethernet

Change Description: Remediation Project

Change Impact: Residents will have no connectivity on one of the days during this time

Vuma Scheduled Change #966 | Jukskei Park

Change Reference: #966 Start Date: 01 September 2020 @ 09h00 End Date: 30 September 2020 @ 17h00 Area/s Affected: Jukskei Aquamarine Street Beril Street Bioskiet Street Carlton Street Christo Avenue Chroom Street Diamant Street Fynbos Street Galeniet Street Geelkappie Street Gousblom Street Juweel Street Karbiet Street Kliplelie Street Koper Street Kornalyn Street Leeubekkie Street Limosine Street Mangaan Street Mineraal Street Nikkel Street Opaal Street Peridot Street Platina Street Post Office Street Robyn Street Saffier Street Salika Street Sirkoon Street Smarag Street Sneeublom Street Tieroog Street Uraan Street Quarts Street Zircon Street Network Type Affected: Active Ethernet Change Description: Remediation Project Change Impact: Residents will have no connectivity on one of the days during this time

Vumatel | Scheduled Change #998 | Bryanston South | St Hilaire

Start Date: 08 September 2020 @ 08h00 End Date: 15 September 2020 @ 17h00 Area/s Affected: Bryanston South St Hilaire Network Type Affected: Active Ethernet Change Description: Fibre Cable repairs Change Impact: Residents will experience intermittent connectivity during this time

Vumatel | Scheduled Change #897 | Senderwood

Start Date: 08 September 2020 @ 09h00 End Date: 27 October 2020 @ 17h00 Area/s Affected: Senderwood Network Type Affected: Active Ethernet Change Description: PoP Cleanup Change Impact: Residents will experience intermittent connectivity during this time

Vumatel | Scheduled Change #1004 | Cape Town | Belhar Vista

Start Date: 15 September 2020 @ 08h00

End Date: 15 September 2020 @ 17h00

Area/s Affected: Cape Town

Belhar Vista MDU

Network Type Affected: Vuma Village

Change Description: Dome Joint cut-over

Change Impact: Clients will have no connectivity during this time

Vumatel | Scheduled Change #1005 | Norscot

Start Date: 15 September 2020 @ 09h00 End Date: 21 September 2020 @ 17h00 Area/s Affected: Norscot Badger Street Crawford Drive Columbus Crescent Da Gamma Street Darter Avenue Dias Crescent Eriksen Close Heron Avenue Jacan Street Kestrel Avenue Kingfisher Drive Leslie Avenue Manor Close Penguin Drive Plover Street Robin Drive Skimmer Avenue Tarentaal Lane Turaco Street Van Der Stel Place Van Riebeeck Street Weaver Street Westway Road Network Type Affected: Active Ethernet Change Description: Network Street Cabinet cleanup Change Impact: Clients will experience intermittent connectivity during this time

Vumatel | Emergency Change #1071 | Centurion

Start Date: 15 September 2020 @ 21h00 End Date: 16 September 2020 @ 07h00 Area/s Affected: Centurion

MDUs Affected

San Monroe
Twin Rivers

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Change #1033 | Woodmead

Start Date: 16 September 2020 @ 08h00

End Date: 17 September 2020 @ 17h00

Area/s Affected: Woodmead

MDUs Affected: Riverside Cabanas Riverview Cabanas

Network Type Affected: Active Ethernet

Change Description: MDU cut-over

Change Impact: Residents will experience intermittent connectivity during this time

Vumatel | Emergency Change #1083 | Mtunzini

Start Date: 16 September 2020 @ 23h00 End Date: 17 September 2020 @ 07h00 Area/s Affected: Mtunzini Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Metrofibre | Metrofibre Notice - Emergency Maintenance

Please be advised there is an emergency maintenance to repair cable in Pierre van Ryneveld FSH.

Date: 17/09/2020 Time: 11:00 – 17:00

The services will be impacted.

We do apologise for any inconvenience caused and thank you for your understanding

WACS | Emergency Maintenance

We have escalated the continual WACS drops to the upstream provider and we have now agreed to move to a different 10Gb service, which we will start with now. This will enable the upstream provider to do intrusive testing on our service. There will be no disruption to the service , there will be a slight increase in latency for about 30 minutes while we move traffic around.

We will confirm once done.

The upstream provider has indicated they will require 24 hours to complete their testing.

Vuma Emergency Change #1100 | Bloemfontein

Change Reference: #1100 Start Date: 19 September 2020 @ 21h00 End Date: 20 September 2020 @ 04h00 Area/s Affected: Bloemfontein

MDUs Affected Adante Amadeus Andalusia Andes Park Arezzo Aston Glen Avignon Begonia Estate Bella Donna Belvedere Bentwood Bernadino Blue Canyon Blue Ridge Buchuberg Cecilia Palms Charne Park Cointreau Estate Con Grazia Creme de la Creme Crestone Hills Dan Pienaar Dardanelle Delamont Delano View Delheim Eden Glen Fluenta Ghaap Gowanlea Hampshire Hawaii Hillcrest Ilcon Park Ixia Jagertech VR Security Joandi Kleinbosch Klipberg Langenhoven Palms Lantana Loch Logan Morgenzon Mark Plein Monte Video Morningside Nottingham Oklahoma Rose Olienhout Oude Westhof Pearl Ridge Pecanwood Pezula Philadelphia/Taragonna Princess Gardens Protea Rayton View Romano Rusticana San Bernadino Sate Sentousa Sereno Sgangrilla Soete Inval Spitskop The Brigde Thor's Place Toskana Universitas Villa Juanita Villa Masimo Westview Willow Flair Zimbali Network Type Affected: Vuma Village Change Description: Emergency maintenance requested by SEACOM Change Impact: All Bloemfontein clients will experience degraded services

Vumatel | Scheduled Change #1024 | Centurion

Start Date: 20 September 2020 @ 21h00

End Date: 21 September 2020 @ 07h00

Area/s Affected: Centurion La Boheme Highveld Estate Savanna INSA Coal Holdings

Network Type Affected: Vuma Village

Change Description: Fibre maintenance requested by DFA

Change Impact: Residents will have no connectivity during this time

Vumatel | Emergency Change #1076 | Sandton

Start Date: 20 September 2020 @ 21h00 End Date: 21 September 2020 @ 07h00 Area/s Affected: Sandton

Katherine & West
25 Rudd Road  Amscor FTTB

MDU Affected

Kerkira Estate

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Change #1041 | Buccleuch

Start Date: 21 September 2020 @ 03h00 End Date: 21 September 2020 @ 06h00 Area/s Affected: Buccleuch Network Type Affected: GPON Change Description: Redundancy Project Change Impact: Residents will have no connectivity during this time

Vumatel | Emergency Change #1077 | Sandton

Start Date: 21 September 2020 @ 21h00 End Date: 22 September 2020 @ 07h00 Area/s Affected: Sandton

Rivonia NOC

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Emergency Change #1078 | Swartkop

Start Date: 21 September 2020 @ 23h00 End Date: 22 September 2020 @ 07h00 Area/s Affected: Swartkop

Rasslouw Hardware

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Change #1070 | Marlboro | Marlboro Gardens

Start Date & Time: 22 September 2020 @ 10h00 End Date & Time: 22 September 2020 @ 13h00 Area/s Affected: Marlboro

Marlboro Gardens

Network Type Affected: Vuma Village Change Description: Client migration Change Impact: Clients will have no connectivity during this time

Vumatel | Scheduled Change #1048 | Westgate | Silverfields

Start Date: 22 September 2020 @ 21h00

End Date: 23 September 2020 @ 07h00

Area/s Affected: Westgate

Silverfields FTTH

Network Type Affected: Vuma Village

Change Description: Fibre cable repairs requested by DFA

Change Impact: Residents will have no connectivity during this time

Vumatel | Emergency Change #1079 | Pietermaritzburg

Start Date: 22 September 2020 @ 23h00 End Date: 23 September 2020 @ 07h00 Area/s Affected: Pietermaritzburg

Scottsville

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Change #999 | Florida Park & Florida Lake

Start Date: 17 September 2020 @ 03h00 End Date: 17 September 2020 @ 06h00 Area/s Affected: Florida Park Florida Lake Network Type Affected: GPON Change Description: New Switch Installation Change Impact: Residents will have no connectivity during this time

Vumatel | Emergency Change #1081 | Sandton

Start Date: 23 September 2020 @ 21h00 End Date: 24 September 2020 @ 07h00 Area/s Affected: Sandton

MDUs Affected

Kerkira Estate
Village Blue

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Vumatel | Scheduled Change #1050 | Wadeville

Start Date & Time: 29 September 2020 @ 06h00 End Date & Time: 29 September 2020 @ 09h00 Area/s Affected: Wadeville

2 Boekenhout Street
4 Rooibessie Road
Beyers Park
Casa Petite
Elandspark
Elsburg
Elspark
Elspark Villas
Freeway Park
Groenewiede
Klippoortjie
Park Square
Park View
Piazzo Del Campo
Pinehurst Village
St Andrews
Sunbird Village
Woodside

Network Type Affected: Vuma Village Change Description: Client Migration at the Node Change Impact: Clients will have no connectivity during this time

Vumatel | Emergency Change #1072 | Bloemfontein

Please note that due to unforeseen circumstances the change has been rescheduled as follows.

Start Date: 06 October2020 @ 23h00 End Date: 07 October 2020 @ 07h00 Area/s Affected: Bloemfontein

Clarendon Girls High School
Jagertech FTTB
Ntelecom FTTB
Soete Inval

MDUs Affected

Amadeus
Andalucia
Andes Park
Bella Donna
Brentwood Estate
Blue Ridge
Con Grazia
Crestone Hills
Dan Pienaar Suburb
Delamont
Delano View
Delheim
Du Bergen
Gowanlea
Hampshire
Hawaii
Ilcon Park
Ixia
Klipberg - Bloemfontein
Loch Logan Park
Monte Video
Morgenzon
Olienhout
Oude Westhof
Pastel Cottage
Pearl Ridge
Rayton Close
Rayton Ridge
Rayton View
Sante
Sentousa
Sereno
Spitskop
Thoras Place
Villa Juanita
Willow Flair

Network Type Affected: Vuma Village Change Description: Urgent Fibre cable repairs requested by DFA Change Impact: Residents will have no connectivity during this time

Past Incidents

9th September 2020

Vuma Network Incident #3289 | Vaalpark

Network Incident Reference: #3289 Network Incident Description: Suspected Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Vaalpark Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Fault has been reported to our fibre provider for investigation

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue will repairs tomorrow morning

  • Network Incident Reference: #3289 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Vaalpark Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • Vuma Network Incident #3290 | Vereeniging

    Network Incident Reference: #3290 Network Incident Description: Suspected Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Vereeniging Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Fault has been reported to our fibre provider for investigation

  • Network Incident Reference: #3290 Network Incident Description: Suspected Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Vereeniging Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • 8th September 2020

    Vumatel Vumatel | Network Incident #3283 | Hardware Failure | East London

    Network Incident Description: Hardware Failure Network Incident Grade: Minor Region Affected: Easten Cape Area/s Affected: East London Network Type Affected: Gpon Current Resident Impact: Residents will experience intermittent connectivity Current Network Incident Status: Technicians are en-route to investigate

    Vumatel Vumatel | Network Incident #3280| Fibre Break| Johannesburg North

    Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are onsite investigating

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Christo Avenue Church Street Market Street Post Office Street Rose Street Carlton Street Pritchard Street Carlton Street Conduit Street Government Road Westminster Road Selbourne Road Victoria Street Short Street School Street Cross Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Christo Avenue Church Street Market Street Post Office Street Rose Street Carlton Street Pritchard Street Carlton Street Conduit Street Government Road Westminster Road Selbourne Road Victoria Street Short Street School Street Cross Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow morning.

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Carlton Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs.

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are onsite investigating

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Carlton Street Christo Avenue Church Street Conduit Street Cross Street Government Road Market Street Post Office Street Pritchard Street Rose Street School Street Selbourne Road Short Street Victoria Street Westminster Road Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Our fibre cables in the area have been damaged in multiple places by a 3rd party contractor. Our technicians floated and spliced a new feeder cable over the weekend however discovered this morning that other cables have been damaged too. They are currently floating in a new cable along the route.

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Selbourne Street Oosterland Avenue Pritchard Street Victoria Street Carlton Street Conduit Street Westminster Road Government Road Short Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • etwork Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Reference: #3280 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Market Street Post Office Street Rose Street Middle Street Church Street School Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Vuma Network Incident #3275 | Fibre Break | Midrand

    Network Incident Reference: 3275 Network Incident Description: Fibre break Network Incident Grade: Minor Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

    Vuma Network Incident #3273 | Fibre break | The Manhattan

    Network Incident Reference: 3273 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: The Manhattan Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Reference: 3273
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: The Manhattan
    Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • 7th September 2020

    Vuma: Network Incident #3268 | Fibre Break | Vosloorus

    Network Incident Reference: #3268 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Ekurhuleni Area/s Affected: Vosloorus Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3268 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Ekurhuleni Area/s Affected: Vosloorus Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have restored services

  • Vumatel Vumatel | #3270 | Fibre Break | Castleview

    Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Ekurhuleni Area/s Affected: Castleview Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3270 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Castleview Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Castleview Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Vuma Network Incident #3265 | Fibre break | Midrand

    Network Incident Reference: 3265 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Network Incident Reference: 3265 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor engineers have restored service

  • Network Incident Reference: 3265 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are on-site localising the fault

  • Vuma Network Incident #3264 | Fibre break | Athol

    Network Incident Reference: #3264 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg

    Area/s Affected: Athol 115 Dennis Road Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Reference: #3264 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg

    Area/s Affected: Athol 115 Dennis Road Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg

    Area/s Affected: Athol 115 Dennis Road Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Reference: #3264 Network Incident Description: Fibre break Network Incident Grade: Major Region Affected: Johannesburg

    Area/s Affected: Athol 115 Dennis Road Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs

  • 6th September 2020

    Vumatel Vumatel | #3262 | Fibre Break| Hilltop Estate

    Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Durban Area/s Affected: Hilltop Estate Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Durban Area/s Affected: Hilltop Estate Network Type Affected: Aerial Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Vumatel Vumatel | #3261 | Hardware Failure | Proteaheights-west

    Network Incident Grade: Major Region Affected: Cape Town Area/s Affected: Proteaheights-west Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Description: Hardware Failure Network Incident Grade: Minor Region Affected: Cape Town Area/s Affected: Proteaheights-west-A100 Switch is down Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Hardware Failure Network Incident Grade: Major Region Affected: Cape Town Area/s Affected: Proteaheights-west Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Power has restored

  • 5th September 2020

    Vumatel Vumatel | #3259 | Fibre Break | Johannesburg North

    Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow.

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Vumatel Vumatel | #3253 | Fibre Break | Meyesdale

    Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Meyersdal Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Reference: #3253 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Meyersdal Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning

  • Network Incident Reference: #3253 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Meyersdal Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs tomorrow morning

  • etwork Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Ekurhuleni Area/s Affected: Meyersdal Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with permanent repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg North Area/s Affected: Meyersdal Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians restored services on a temporary repair. They will apply a permanent repair tomorrow

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Johannesburg North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • 4th September 2020

    Network Incident #3246 | Fibre break | Vista

    Network Incident Reference: 3246 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Centurion Area/s Affected: Vista Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Centurion Area/s Affected: Vista Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor engineers have restored service

  • Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Centurion Area/s Affected: Vista Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor engineers have localized the fault and are evaluating repair need

  • Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Centurion Area/s Affected: Vista Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor engineers are en-route to investigate.

  • Vumatel Vumatel | Network Incident #3243 | Fibre Break | Sundowner

    Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

  • Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Reference: #3243 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Network Incident Reference: #3243 Network Incident Description: Fibre Break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Sundowner Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • Vumatel Vumatel | Network Incident #3242 | Fibre Break | Silkwood

    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Midrand Area/s Affected: Silkwood Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3242 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Midrand Area/s Affected: Silkwood Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Midrand Area/s Affected: Silkwood Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers have localized the fault and are evaluating the repair needed

  • Network Incident Reference: #3242 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Midrand Area/s Affected: Silkwood Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers have localised the fault and have started repairs

  • Network Incident Reference: #3242 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Midrand Area/s Affected: Silkwood Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Vuma Network Incident #3235| Hardware failure | kuilsrivier-south

    etwork Incident Reference: #3235 Network Incident Description: Hardware failure Network Incident Grade: Low Region Affected: Cape Town Area/s Affected: kuilsrivier-south Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3235 Network Incident Description: Hardware failure Network Incident Grade: Low Region Affected: Cape Town Area/s Affected: kuilsrivier-south Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • 3rd September 2020

    Vumatel Vumatel | #3234 | Fibre break | Midrand

    Network Incident Description: Fibre break Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Network Incident Reference: #3234 Network Incident Description: Fibre break Area/s Affected: Midrand Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • Vumatel Vumatel | Network Incident #3232 | Power failure | Buccleuch

    Network Incident Description: Power failure Network Incident Grade: Major Region Affected: Johannesburg Area/s Affected: Buccleuch Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Description: Power failure Network Incident Grade: Major Region Affected: Johannesburg Area/s Affected: Buccleuch Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are on-site localising the fault

  • VUMA Network Incident #3229 | Fibre break | Brackendowns

    Network Incident Reference: 3229 Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Brackendowns Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Description: Fibre break Network Incident Grade: Minor Area/s Affected: Brackendowns Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Vumatel Vumatel | Network Incident #3223 | Power Failure | Metropolis

    Network Incident Description: Power Failure Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Metropolis Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have confirmed that backup power at the site has failed. The necessary arrangements are being made to resolve this

    Vuma : Network Incident #3228 | PoP Down | The Crest

    Network Incident Reference: #3228 Network Incident Description: Pop down Network Incident Grade: Major Region Affected: Cape Town Area/s Affected: The Crest Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • etwork Incident Reference: #3228 Network Incident Description: Power failure Network Incident Grade: Major Region Affected: Cape Town Area/s Affected: The Crest Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Vuma Network Incident #3226 | Parow North

    Network Incident Reference: #3226 Network Incident Description: Pop down Network Incident Grade: Minor Region Affected: Cape Town Area/s Affected: Parow North Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3226 Network Incident Description: Power failure Network Incident Grade: Minor Region Affected: Cape Town Area/s Affected: Parow North Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored service

  • Vuma: Network Incident #3223 | Fibre break | Metropolis

    Network Incident Reference: #3223 Network Incident Description: Fibre break Area/s Affected: Metropolis Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Network Incident Reference: #3223
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Metropolis
    Network Type Affected: GPON Current Resident Impact: Residents have no connectivity
    Current Network Incident Status: Vendor Engineers are on-site localising the fault

  • Vuma:Network Incident #3224 | Fibre break | Highveldc

    Network Incident Reference: #3224 Network Incident Description: Fibre break Area/s Affected: Centurion Highveld Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • Network Incident Reference: #3224
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg
    Area/s Affected: Centurion Highveld Network Type Affected: GPON Current Resident Impact: Connectivity has restored Current Network Incident Status: Vendor Engineers have restored services

  • Network Incident Reference: #3224
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg
    Area/s Affected: Centurion Highveld Network Type Affected: GPON Current Resident Impact: Residents have no connectivity
    Current Network Incident Status: Vendor Engineers have localised the fault and are evaluating the repair needed

  • Network Incident Reference: #3224
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: Centurion Highveld Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • 2nd September 2020

    FrogFoot FrogFoot | Gordons Bay North Outage

    Start Date:2020-09-02 09:50:00.0 Progress Status:Resolution In-Progress

    Vumatel Vumatel | Network Incident #3215 | Fibre break | River Valley Estate

    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg Area/s Affected: River Valley Estate Network Type Affected: GPON Current Resident Impact: Residents have no connectivity Current Network Incident Status: Vendor Engineers are en-route to investigate

  • Network Incident Reference: 3215
    Network Incident Description: Fibre break Network Incident Grade: Minor Region Affected: Johannesburg
    Area/s Affected: River Valley Estate
    Network Type Affected: GPON Current Resident Impact: Residents have no connectivity
    Current Network Incident Status: Vendor Engineers are on-site localising the fault

  • Vumatel Vumatel | #3214 | Hardware failure | Summergreens

    Network Incident Reference: #3214 Network Incident Description: Hardware failure Network Incident Grade: Low Region Affected: Cape town Area/s Affected:

    Summergreens Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • Network Incident Reference: #3214 Network Incident Description: Hardware failure Network Incident Grade: Low Region Affected: Cape town Area/s Affected:

    Summergreens Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Reference: #3214 Network Incident Description: Hardware failure Network Incident Grade: Low Region Affected: Cape town Area/s Affected:

    Summergreens Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are continuing with repairs this morning