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Mind the Speed is a premier fibre provider operating in the FTTH market.

Maintenance
Vumatel | Scheduled Change #388 | Linden

Please be advised of the following change.

Start Date: 03 February 2020 @ 08h00

End Date: 31 March 2020 @ 17h00

Area/s Affected: Linden

7th Street 8th Street 9th Street 10th Street 11th Street 12th Street 3rd Avenue 4th Avenue Elands Place Sassabi Place Tana Road Impala Place Kudu Street Main Street Malibongwe Drive Setperk Road Jacaranda Street West Street Albert Street Protea Street Acacia Street South Road North Road End Road 1st Street 3rd Road Leopold Place

Network Type Affected: Active Ethernet

Change Description: Fibre Remediation Project

Change Impact: Residents will have intermittent connectivity

Telia maintenance 13th February

Telia will be performing maintenance on their router in London on 13 February 2am to 8am.

This will not affect IP Transit as we have multiple upstreams for redundancy.

Vumatel | Emergency Change #421 | Linden

Start Date: 19 February 2020 @ 08h00 End Date: 25 February 2020 @ 17h00 Area/s Affected: Linden 3rd Avenue 9th Street 4th Avenue 8th Street Network Type Affected: Active Ethernet Change Description: Fibre cutover Change Impact: Residents will have intermittent connectivity

Vumatel | Scheduled Change #409 | Jukskei Park

Start Date: 19 February 2020 @ 09h00

End Date: 19 March 2020 @ 17h00

Area/s Affected: Jukskei Park

Baquette Place Basalt Place Chrisoliet Street Galena Avenue Goud Street Ladbrook Close Marquise Place Maudehurst Street Asbes Avenue Jaspis Avenue Karbiet Street Oniks Avenue Sandhurst Close Kwarts Avenue Platina Street Willowood Crescent Rondelle Street Robyn Street Briolette Street Navette Close Topaas Avenue Sneeublom Street School Street Dolomiet Place Geelkappie Street Ametis Avenue Beton Avenue Fynbos Street Plating Street Juweel Street Nuweveld Close

Network Type Affected: Active Ethernet

Change Description: Fibre Remediation Project

Change Impact: Residents will have intermittent connectivity

Past Incidents

1st November 2019

No incidents reported

31st October 2019

No incidents reported

30th October 2019

No incidents reported

29th October 2019

SA Digital Villages SADV Notification: | Technical Difficulties | Irene | Lynnwood | Moreleta Park | Monument Park | Rosslyn |

Dear SADV Customers

Please note we are aware of the technical difficulties currently being experienced in Irene, Lynnwood, Monument Park, Moreleta Park and Rosslyn.

Our backhaul service provider has been notified to investigate, we have no ETR at this stage.

We will keep you updated with information as we receive it.

We apologise for the inconvenience this has caused and thank you for your patience and understanding.

  • Dear Customers,

    Please note that the services have been fully restored.

    We apologize for the inconvenience this has caused and thank you for your patience and understanding.

  • Dear Customers,

    The DFA team tested the internal links which carries the Irene R21 service and received a disconnection.

    The DFA team is still localizing to see if the disconnection is at the same place as the cable break.

    We will keep you updated with information as we receive it.

  • Dear Customers

    Please note that services have been restored in | Lynnwood | Moreleta Park | Monument Park | Rosslyn |

    Irene - R21 is still a work in progress.

    We will notify you once services have been fully restored in all affected areas.

  • Dear Customers

    The DFA team has informed us that the ETR is +/- 3 Hours

    Another update is to follow.

  • Dear Customers

    The DFA floaters team are on-site, they are busy floating in new cable on route IR1P2 and NB20P6.

    More updates to follow.

  • Dear Customers

    Prior to testing, technicians located the point of break where DFA links were exposed and vandalized.

    The DFA technicians found that 9 cables and two major cables were damaged by external contractors while trenching using a TLB.

    The DFA technicians are still assessing the damages feedback will be provided.

    More updates to follow.

  • 28th October 2019

    No incidents reported

    27th October 2019

    No incidents reported

    26th October 2019

    No incidents reported

    25th October 2019

    IP Transit DDOS Attack

    Incident Date: 25/10/2019 Time of incident: 13H22
    Length of incident: 20 minutes

    Please note we experienced a DDOS attack on our network which started at 13H22 we do have DDOS protection systems in places and a scrubbing service, implemented in our UK data centres.

    The system automatically takes measures to protect our network. As these measures are implemented the attackers modify the attack to bypass the automated thresholds which we then need to manually tweak on the protection system to block and clean the traffic. We have seen an increase in attacks in the last few months.

    The network did experience a brief performance drop while we were modifying the DDOS migration thresholds, performance on the network was fully restored by 13H42. The network is performing as expected and we will continue to monitor.

    Should you be interested in reading more about DDOS attacks please see the following link https://en.m.wikipedia.org/wiki/Denial-of-service_attack