Some systems are experiencing issues

About This Site

Mind the Speed is a premier fibre provider operating in the FTTH market.

Past Incidents

2nd November 2019

No incidents reported

1st November 2019

No incidents reported

31st October 2019

No incidents reported

30th October 2019

No incidents reported

29th October 2019

SA Digital Villages SADV Notification: | Technical Difficulties | Irene | Lynnwood | Moreleta Park | Monument Park | Rosslyn |

Dear SADV Customers

Please note we are aware of the technical difficulties currently being experienced in Irene, Lynnwood, Monument Park, Moreleta Park and Rosslyn.

Our backhaul service provider has been notified to investigate, we have no ETR at this stage.

We will keep you updated with information as we receive it.

We apologise for the inconvenience this has caused and thank you for your patience and understanding.

  • Dear Customers,

    Please note that the services have been fully restored.

    We apologize for the inconvenience this has caused and thank you for your patience and understanding.

  • Dear Customers,

    The DFA team tested the internal links which carries the Irene R21 service and received a disconnection.

    The DFA team is still localizing to see if the disconnection is at the same place as the cable break.

    We will keep you updated with information as we receive it.

  • Dear Customers

    Please note that services have been restored in | Lynnwood | Moreleta Park | Monument Park | Rosslyn |

    Irene - R21 is still a work in progress.

    We will notify you once services have been fully restored in all affected areas.

  • Dear Customers

    The DFA team has informed us that the ETR is +/- 3 Hours

    Another update is to follow.

  • Dear Customers

    The DFA floaters team are on-site, they are busy floating in new cable on route IR1P2 and NB20P6.

    More updates to follow.

  • Dear Customers

    Prior to testing, technicians located the point of break where DFA links were exposed and vandalized.

    The DFA technicians found that 9 cables and two major cables were damaged by external contractors while trenching using a TLB.

    The DFA technicians are still assessing the damages feedback will be provided.

    More updates to follow.

  • 28th October 2019

    No incidents reported

    27th October 2019

    No incidents reported

    25th October 2019

    IP Transit DDOS Attack

    Incident Date: 25/10/2019 Time of incident: 13H22
    Length of incident: 20 minutes

    Please note we experienced a DDOS attack on our network which started at 13H22 we do have DDOS protection systems in places and a scrubbing service, implemented in our UK data centres.

    The system automatically takes measures to protect our network. As these measures are implemented the attackers modify the attack to bypass the automated thresholds which we then need to manually tweak on the protection system to block and clean the traffic. We have seen an increase in attacks in the last few months.

    The network did experience a brief performance drop while we were modifying the DDOS migration thresholds, performance on the network was fully restored by 13H42. The network is performing as expected and we will continue to monitor.

    Should you be interested in reading more about DDOS attacks please see the following link https://en.m.wikipedia.org/wiki/Denial-of-service_attack