Some systems are experiencing issues

About This Site

Mind the Speed is a premier fibre provider operating in the FTTH market.

Maintenance
ILD: Cape Town - London

Start: 2019-12-13 22:00:00 GMT End: 2019-12-13 23:00:00 GMT Duration: 1 Hour Impact: Service outage of 15 minutes on WACS link expected during the activity Location: South Africa Reason: Emergency core router reboot

No service impact to clients expected as traffic will be failed over to the Secondary link on Easy.

Past Incidents

14th December 2019

No incidents reported

13th December 2019

Vumatel Vumatel | Network Incident #2080| Fibre Break| Jukskei Park

We are experiencing the following network incident

Network Incident Reference: #2080 Network Incident Description: Fibre break Area/s Affected: Jukskei Park Carlton Street Platina Street Sneeublom Street Karbiet Street Geelkappie Street Malgiet Street Maudehurst Street School Street Navette Close Beton Avenue Rondelle Street Robyn Street Aquamarine Street Fynbos Street Christo Avenue Diamant Street Mineraal Street Nikkel Street Chroom Street Saffier Street Beril Street Salika Street Koper Street Mangaan Street Juweel Street Uraan Street Tieroog Street Zircon Street Grafiet Street Bioksiet Street Smarag Street Gousblom Street Kliplelie Street Peridot Street Galeniet Street Sirkoon Street Kornalyn Street Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs

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Vumatel Vumatel | Network Incident #2079 | Fibre break | Ballito

We are experiencing the following network incident

Network Incident Reference: #2079 Network Incident Description: Fibre break Area/s Affected: Ballito Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • We are experiencing the following network incident

    Network Incident Reference: #2079 Network Incident Description: Fibre break Area/s Affected: Ballito Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are on-site localising the fault

  • SA Digital Villages SADV Notification: | Technical Difficulties | Kempton Park

    We are aware of technical difficulties currently being experienced in Kempton Park.

    Our back-haul service provider has been notified and their engineers are currently busy with investigations.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer, Please note that services have now been restored.

    We apologize for any inconvenience caused and thank you for your patience and understanding.

  • 12th December 2019

    SA Digital Villages SADV Notification: | Technical Difficulties | Senderwood |

    Dear Valued Customer,

    Please note that we are aware of technical difficulties currently being experienced in Senderwood.

    Our backhaul service provider has been notified and their engineers are busy with investigations.

    We will keep you updated with information as we receive it.

  • Please note that the services have been restored.

    We apologize for the inconvenience this has caused and thank you for your patience and understanding.

  • The DFA technicians tested from Teraco and received a disconnection at 7.014km with the full distance of 14.215km.

    The DFA technicians are localizing to the point of the break.

    We will keep you updated with information as we receive it.

  • SA Digital Villages SADV Notification: | Technical Difficulties | Fourways |

    Dear Valued Customer,

    Please note that we are aware of technical difficulties currently being experienced in the Fourways area.

    Our backhaul service provider has been notified and their engineers are busy with investigations.

    We will keep you updated with information as we receive it.

  • Please note that the services has been restored.

    We apologize for the inconvenience this has caused and thank you for your patience and understanding.

  • The DFA technicians tested from Teraco and received a disconnection at 7.014km with the full distance of 14.215km.

    The DFA technicians are localizing to the point of the break.

  • Vumatel Vumatel | Network Incident #2066| Power Failure | Durban

    We are experiencing the following network incident

    Network Incident Reference: #2066 Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

  • Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Power has restored

  • 11th December 2019

    Vumatel Vumatel | Network Incident #2061 | Fibre Break | Chilton Avenue (Glenhazel North)

    Network Incident Description: Confirmed Fibre break Area/s Affected: Chilton Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault. For safety reasons, they can only start with repairs after City Power secures their electrical cable.

  • We are experiencing the following network incident

    Network Incident Reference: #2061 Network Incident Description: Confirmed Fibre break Area/s Affected: Chilton Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: We are still waiting for City Power to secure the electrical cable before our technicians can start with repairs.

  • Network Incident Description: Confirmed Fibre break Area/s Affected: Chilton Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault. For safety reasons, they can only start with repairs after City Power secures their electrical cable.

  • Network Incident Description: Confirmed Fibre break Area/s Affected: Chilton Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • We are experiencing the following network incident

    Network Incident Reference: #2061 Network Incident Description: Confirmed Fibre break Area/s Affected: Chilton Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • SA Digital Villages SADV Notification: | Technical Difficulties | Kerkira

    Please note that the ETA is 09h30.

    We will keep you updated with information as we receive it.

    Vumatel Vumatel | Network Incident #2058 | Hardware Failure | Proteaheights-west-a15

    Network Incident Description: Hardware failure Area/s Affected: Proteaheights-west-a15 Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

    10th December 2019

    SA Digital Villages SADV Notification: | Technical Difficulties | Hertzner Samrand

    Dear Valued Customer,

    The DFA technicians are busy floating new access cable.

    We will keep you updated with information as we receive it.

  • Please note that services have now been restored.

    We apologize for the inconvenience caused and thank you for your patience and understanding.

  • Dear Valued Customer,

    The DFA technicians are done with duct integrity test, ETR is 2 HRS.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    -DFA GS Maintenance team have located the point of break along DFA Route No:G03P01 between access handle: GH371010 and GH001683.

    -The Root Cause Analysis (RCA) indicated Theft and vandalism since there was no 3rd Party Contractors activities known to DFA (this was confirmed with the DFA Preventive Maintenance Officer on site)

    • DFA dispatched 7 teams to site after testing multiple services from Teraco and floating team to assist on the civil works required in an effort to fast track resolution.

    • After trenching and exposing the damaged cables, the floating team conducted Ducts Integrity Test and started floating 3 cables in preparation for the permanent repairs

    • The 3 cables being floated were blocked by concrete 20m from the starting point, which resulted in further trenching to expose the possible problem.

    • In the interim, the Maintenance team attempted temp repairs by floating a cable above the ground to fast track service restoration.

    • They prepared the temporary joints at access handles: GH0371010, while other team members trenched 40 metres away to expose the ducts then prepare the above the ground cable for splicing.

    • Due to weather conditions, both plan A (permanent repairs) and plan B (temporary repairs) had challenges, which resulted in the Area Network Owner (ANO) being dispatched to site to support the teams with leadership.

    • AS IT IS: The ANO is currently on-site and coordinating the plan B repairs (temporary)

    • The ETR will be shared once the ducts are exposed and the cable being prepared for splicing.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The Regional Network Owner has dispatched the Area Network Owner to the site to support the teams with direction since they are challenged with quicker resolution.

    We will keep you updated with information as we receive it.

  • SA Digital Villages SADV Notification: | Technical Difficulties | Moreleta Park |

    Dear Valued Customer,

    The DFA technicians are busy floating new access cable.

    We will keep you updated with information as we receive it.

    Vumatel Vumatel | Network Incident #2052| Power Failure | Morningside

    Network Incident Description: Power Failure Area/s Affected: Morningside Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

  • The following incident has been resolved.

    Network Incident Reference: #2052 Network Incident Description: Power Failure Area/s Affected: Morningside Network Type Affected: Aerial Current Resident Impact: Connectivity has restored Current Network Incident Status: Power has restored

  • SA Digital Villages SADV Notification: | Technical Difficulties | Kempton Park

    Please note currently there is a major outage on the DFA Network.

    We have a multiple cable break affecting DFA core links which are causing an impact on a lot of DFA Partners services resulting in an influx of incidents logged. As it is, DFA maintenance team has been deployed to the sites affected between the Gauteng south and Northern borders regions. Unfortunately, re-routing of Layer 2 services cannot be conducted.

    Updates will be shared on the incident ref following the repairs done by the DFA maintenance team.

  • Please note that services have now been restored.

    We apologize for any inconvenience caused and thank you for your patience and understanding.

  • Dear Valued Customer,

    Please note that services have now been restored.

    We apologize for any inconvenience caused and thank you for your patience and understanding.

  • The DFA technicians found live electrical cables and cables burning when digging at the point of break -26.1255742,28.2296688. Ekurhuleni municipality would need to come to the site to assist with digging and shut power off. Ekurhuleni has not provided an ETA however we expect them to attend to this in the morning. No work can be done on-site until Ekurhuleni has attended, the DFA PMO will follow up with the municipality first thing in the morning.

    https://ibb.co/ftp2CTB https://ibb.co/b32FZX0 https://ibb.co/TTX9dzR

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    The DFA technicians are done with duct integrity test, ETR is 2 Hours

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    -DFA GS Maintenance team have located the point of break along DFA Route No:G03P01 between access handle: GH371010 and GH001683.

    -The Root Cause Analysis (RCA) indicated Theft and vandalism since there was no 3rd Party Contractors activities known to DFA (this was confirmed with the DFA Preventive Maintenance Officer on site)

    • DFA dispatched 7 teams to site after testing multiple services from Teraco and floating team to assist on the civil works required in an effort to fast track resolution.

    • After trenching and exposing the damaged cables, the floating team conducted Ducts Integrity Test and started floating 3 cables in preparation for the permanent repairs

    • The 3 cables being floated were blocked by concrete 20m from the starting point, which resulted in further trenching to expose the possible problem.

    • In the interim, the Maintenance team attempted temp repairs by floating a cable above the ground to fast track service restoration.

    • They prepared the temporary joints at access handles: GH0371010, while other team members trenched 40 metres away to expose the ducts then prepare the above the ground cable for splicing.

    • Due to weather conditions, both plan A (permanent repairs) and plan B (temporary repairs) had challenges, which resulted in the Area Network Owner (ANO) being dispatched to site to support the teams with leadership.

    • AS IT IS: The ANO is currently on site and coordinating the plan B repairs (temporary)

    • The ETR will be shared once the ducts are exposed and the cable being prepared for splicing.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    The DFA technicians are busy floating new access cable.

    We will keep you updated with information as we receive it.

  • DFA technicians located a break at GH371010 and GH001683 on Route G03P02

    https://ibb.co/gPpYHC9 https://ibb.co/7vCVgfm

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    Please note currently there is a major outage on the DFA Network. There is a multiple cable break affecting DFA core links which are causing an impact on a lot of DFA Partners services resulting in an influx of incidents logged.

    As it is, the DFA maintenance team has been deployed to the sites affected between the Gauteng south and Northern borders regions. Unfortunately, re-routing of Layer 2 services cannot be conducted.

    Updates will be shared on the incident following the repairs done by the DFA maintenance team.

  • SA Digital Villages SADV Notifications: | Technical Difficulties | Lynwood

    Please note we are aware of the technical difficulties currently being experienced around Lynwood.

    The fault has been escalated to our back-haul service provider. We do not have an ETA as yet.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    Please note that services have now been restored.

    We apologize for the inconvenience caused and thank you for your patience and understanding.

  • Dear Valued Customer,

    The DFA technicians are done with duct integrity test, ETR is 2 HRS.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    -DFA GS Maintenance team have located the point of break along DFA Route No:G03P01 between access handle: GH371010 and GH001683.

    -The Root Cause Analysis (RCA) indicated Theft and vandalism since there was no 3rd Party Contractors activities known to DFA (this was confirmed with the DFA Preventive Maintenance Officer on site)

    • DFA dispatched 7 teams to site after testing multiple services from Teraco and floating team to assist on the civil works required in an effort to fast track resolution.

    • After trenching and exposing the damaged cables, the floating team conducted Ducts Integrity Test and started floating 3 cables in preparation for the permanent repairs

    • The 3 cables being floated were blocked by concrete 20m from the starting point, which resulted in further trenching to expose the possible problem.

    • In the interim, the Maintenance team attempted temp repairs by floating a cable above the ground to fast track service restoration.

    • They prepared the temporary joints at access handles: GH0371010, while other team members trenched 40 metres away to expose the ducts then prepare the above the ground cable for splicing.

    • Due to weather conditions, both plan A (permanent repairs) and plan B (temporary repairs) had challenges, which resulted in the Area Network Owner (ANO) being dispatched to site to support the teams with leadership.

    • AS IT IS: The ANO is currently on site and coordinating the plan B repairs (temporary)

    • The ETR will be shared once the ducts are exposed and the cable being prepared for splicing.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The Regional Network Owner has dispatched the Area Network Owner to the site to support the teams with direction since they are challenged with quicker resolution.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The DFA technicians are busy floating new access cable.

    We will keep you updated with information as we receive it.

  • DFA technicians located a break at GH371010 and GH001683 on Route G03P02,

    https://ibb.co/gPpYHC9 https://ibb.co/7vCVgfm

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    Please note that the DFA Technicians have been notified and dispatched to investigate the link - ETA to be provided.

    We will keep you updated with information as we receive it.

  • SA Digital Villages SADV Notifications: | Technical Difficulties | Midrand

    Please note we are aware of the technical difficulties currently being experienced around Midrand.

    The fault has been escalated to our back-haul service provide. We do not have an ETA as yet.

    We will keep you updated with information as we receive it.

  • The DFA technicians are cutting over onto temp cables at Teraco. A total of 6 cables need to be spliced. No ETR as of yet.

    We will keep you updated with information as we receive it.

  • Please note that services have now been restored.

    We apologize for the inconvenience caused and thank you for your patience and understanding.

  • Dear Valued Customer,

    Please note that the DFA Technicians have been notified and dispatched to investigate the link - ETA to be provided.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    -DFA GS Maintenance team have located the point of break along DFA Route No:G03P01 between access handle: GH371010 and GH001683.

    -The Root Cause Analysis (RCA) indicated Theft and vandalism since there was no 3rd Party Contractors activities known to DFA (this was confirmed with the DFA Preventive Maintenance Officer on site)

    • DFA dispatched 7 teams to site after testing multiple services from Teraco and floating team to assist on the civil works required in an effort to fast track resolution.

    • After trenching and exposing the damaged cables, the floating team conducted Ducts Integrity Test and started floating 3 cables in preparation for the permanent repairs

    • The 3 cables being floated were blocked by concrete 20m from the starting point, which resulted in further trenching to expose the possible problem.

    • In the interim, the Maintenance team attempted temp repairs by floating a cable above the ground to fast track service restoration.

    • They prepared the temporary joints at access handles: GH0371010, while other team members trenched 40 metres away to expose the ducts then prepare the above the ground cable for splicing.

    • Due to weather conditions, both plan A (permanent repairs) and plan B (temporary repairs) had challenges, which resulted in the Area Network Owner (ANO) being dispatched to site to support the teams with leadership.

    • AS IT IS: The ANO is currently on site and coordinating the plan B repairs (temporary)

    • The ETR will be shared once the ducts are exposed and the cable being prepared for splicing.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The Regional Network Owner has dispatched the Area Network Owner to the site to support the teams with direction since they are challenged with quicker resolution.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The DFA technicians are busy floating new access cable.

    We will keep you updated with information as we receive it.

  • DFA technicians located a break at GH371010 and GH001683 on Route G03P02,

    https://ibb.co/gPpYHC9 https://ibb.co/7vCVgfm

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    Please note currently there is a major outage on the DFA Network. There is a multiple cable break affecting DFA core links which are causing an impact on a lot of DFA Partners services resulting in an influx of incidents logged.

    As it is, the DFA maintenance team has been deployed to the sites affected between the Gauteng south and Northern borders regions. Unfortunately, re-routing of Layer 2 services cannot be conducted.

    Updates will be shared on the incident following the repairs done by the DFA maintenance team.

  • SA Digital Villages SADV Notifications: | Technical Difficulties | Montana

    Please note we are aware of the technical difficulties currently being experienced around Montana.

    The fault has been escalated to our back-haul service provider. We do not have an ETA as yet.

    We will keep you updated with information as we receive it.

  • Please note that services have now been restored.

    We apologize for the inconvenience caused and thank you for your patience and understanding.

  • Dear Valued Customer,

    The DFA technicians are done with duct integrity test, ETR is 2 HRS.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The DFA technicians are done with duct integrity test, ETR is 2 HRS.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    -DFA GS Maintenance team have located the point of break along DFA Route No:G03P01 between access handle: GH371010 and GH001683.

    -The Root Cause Analysis (RCA) indicated Theft and vandalism since there was no 3rd Party Contractors activities known to DFA (this was confirmed with the DFA Preventive Maintenance Officer on site)

    • DFA dispatched 7 teams to site after testing multiple services from Teraco and floating team to assist on the civil works required in an effort to fast track resolution.

    • After trenching and exposing the damaged cables, the floating team conducted Ducts Integrity Test and started floating 3 cables in preparation for the permanent repairs

    • The 3 cables being floated were blocked by concrete 20m from the starting point, which resulted in further trenching to expose the possible problem.

    • In the interim, the Maintenance team attempted temp repairs by floating a cable above the ground to fast track service restoration.

    • They prepared the temporary joints at access handles: GH0371010, while other team members trenched 40 metres away to expose the ducts then prepare the above the ground cable for splicing.

    • Due to weather conditions, both plan A (permanent repairs) and plan B (temporary repairs) had challenges, which resulted in the Area Network Owner (ANO) being dispatched to site to support the teams with leadership.

    • AS IT IS: The ANO is currently on site and coordinating the plan B repairs (temporary)

    • The ETR will be shared once the ducts are exposed and the cable being prepared for splicing.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The Regional Network Owner has dispatched the Area Network Owner to the site to support the teams with direction since they are challenged with quicker resolution.

    We will keep you updated with information as we receive it.

  • Dear Valued Customer,

    The DFA technicians are busy floating new access cable, feedback will be provided.

    We will keep you updated with information as we receive it.

  • DFA technicians located a break at GH371010 and GH001683 on Route G03P02

    https://ibb.co/gPpYHC9 https://ibb.co/7vCVgfm

    We will keep you updated with information as we receive it.

  • Please note currently there is a major outage on the DFA Network. There is a multiple cable break affecting DFA core links which are causing an impact on a lot of DFA Partners services resulting in an influx of incidents logged.

    As it is, the DFA maintenance team has been deployed to the sites affected between the Gauteng south and Northern borders regions. Unfortunately, re-routing of Layer 2 services cannot be conducted.

    Updates will be shared on the incident following the repairs done by the DFA maintenance team.

  • Vumatel Vumatel | Network Incident #2045 | Hardware failure | Bonaero-park

    Network Incident Description: Hardware failure
    Area/s Affected: Ekurhuleni Bonaero-park Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are en-route to investigate

  • We are experiencing the following network incident

    Network Incident Reference: #2045 Network Incident Description: Fibre Break Area/s Affected: Ekurhuleni Bonaero-park Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have started with repairs

  • We are experiencing the following network incident

    Network Incident Reference: #2045 Network Incident Description: Fibre Break Area/s Affected: Ekurhuleni Bonaero-park Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

  • 9th December 2019

    Vumatel Vumatel | Network Incident #2043 | Confirmed Fibre break | Ferndale

    Network Incident Description: Confirmed Fibre break Area/s Affected: Ferndale West Avenue Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

  • Network Incident Description: Confirmed Fibre break Area/s Affected: Ferndale West Avenue Network Type Affected: Aerial Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Confirmed Fibre break Area/s Affected: Ferndale West Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians will continue with repairs in the morning

  • SA Digital Villages SADV Notification: Technical difficulties | Port Elizabeth

    Please note we are aware of the technical difficulties currently being experienced at Port Elizabeth.

    The fault has been escalated to our back-haul service provider to investigate.

    We will keep you updated with information as we receive it.

  • Dear Valued Partner,

    Please note that the services has been restored.

    We apologize for the inconvenience this has caused and thank you for your patience and understanding.

  • Vumatel Vumatel | Network Incident #2032 | Hardware failure | Sandown

    We are experiencing the following network incident

    Network Incident Description: #2032 Area/s Affected: Sandown Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Hardware failure

  • Network Incident Description: #2032 Area/s Affected: Sandown Network Type Affected: Aerial Current Resident Impact: Connectivity has restored
    Current Network Incident Status: Power has restored

  • Vumatel Vumatel | Network Incident #2029 | Fibre Break | Savoy Waverley

    Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley Le Greg Drive Riverside Road Adrienne Avenue Rahle Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

  • Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley Le Greg Drive Riverside Road Adrienne Avenue Rahle Avenue Network Type Affected: Aerial Current Resident Impact: Connectivity has restored Current Network Incident Status: Technicians have restored services

  • Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley Le Greg Drive Riverside Road Adrienne Avenue Rahle Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • We are experiencing the following network incident

    Network Incident Reference: #2029 Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley Le Greg Drive Riverside Road Adrienne Avenue Rahle Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians are still busy with repairs

  • SA Digital Villages SADV Notification: | Technical Difficulties | Greenstone Crest |

    Dear Valued Customer,

    We are aware of technical difficulties currently being experienced in some units at Greenstone Crest.

    Our technicians have been notified and dispatched to investigate, their ETA is 09:30.

    We will keep you updated with information as we receive it.

    Vumatel Vumatel | Network Incident #2030 | Power Failure | Durban

    We are experiencing the following network incident

    Network Incident Reference: #2030 Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

  • Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Power has restored

  • Vumatel Vumatel Fibre Break | Savoy Waverley

    Good Day,

    We are experiencing the following network incident :

    Network Incident Reference: #2029 Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley

    Le Greg Drive
    Riverside Road 
    Adrienne Avenue
    Rahle Avenue
    

    Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and are evaluating the repair needed

  • We are experiencing the following network incident

    Network Incident Reference: #2029 Network Incident Description: Fibre Break Area/s Affected: Savoy Waverley Le Greg Drive Riverside Road Adrienne Avenue Rahle Avenue Network Type Affected: Aerial Current Resident Impact: Residents have no connectivity Current Network Incident Status: Technicians have localised the fault and have started repairs

  • Vumatel Vumatel | Network Incident #2028| Power Failure | Craigtowne

    We are experiencing the following network incident

    Network Incident Reference: #2028 Network Incident Description: Power Failure Area/s Affected: Craigtowne Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

  • Power has been restored.

  • 8th December 2019

    ILD : Johannesburg to London EASSy EASSy Down

    EASSy is down currently.

    They have identified the fault and are working on it.

  • EASSY link was fixed last night and has been stable for 12 hours now.

  • EASSy engineers are still busy with the maintenance to fix the issue, bad weather is causing delays.

  • Vumatel Vumatel | Network Incident #2022 | Power Failure | Durban

    We are experiencing the following network incident

    Network Incident Reference: #2022 Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Residents have no connectivity Current Network Incident Status: There is a power failure in the area. Services will restore when power is restored

  • We are experiencing the following network incident

    Network Incident Reference: #2022 Network Incident Description: Power Failure Area/s Affected: Miccema Network Type Affected: Active Ethernet Current Resident Impact: Connectivity has restored Current Network Incident Status: Power has restored